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Privacy Policy

This privacy policy establishes the SOL LUA MILFONTES, with its Clients, in terms of protection of personal data, aiming to strengthen and consolidate its relation of trust and proximity. Through this Privacy Policy, Tenda da Alma, Lda., Informs its Clients about the treatments that it carries out with its data, as well as the rights that it recognizes to them, as holders of personal data. The SOL LUA MILFONTES, acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Regulation on Data Protection – RGPD) and the applicable data protection legislation, in all treatment personal data that are your responsibility. A SOL LUA MILFONTES, treats personal data through various operational and technical means that support the activities of its business processes.

The main objective of the privacy policy as a communication tool is to:

– Strengthen and consolidate the trust relationship and proximity to its Clients

– Demonstrate transparency in the processing of personal data;

– Inform Clients of their rights, as holders of personal data, and how they can exercise them;

– Inform Clients on how to request the exercise;

Scope of application

The Privacy Policy applies exclusively to the processing of personal data made bySOL LUA MILFONTES, in the context of the intended purposes. For the purposes of this Privacy Policy, it is considered personal information and any information relating to an identified or identifiable natural person. It is identifiable the Customer that can be identified directly or indirectly, namely through an identification number or through specific characteristics of their physical, physiological, genetic, cultural or social identity.

Our Commitment

The protection of your personal data is our priority.

We are committed to only treating your personal data that is strictly necessary to provide you with the best services, ensuring transparency in the information and application of best practices in the field of security and protection of personal data.

We want to trust you and feel that your personal data is safe with us, as we will always be committed to protecting your privacy, assuming, with great seriousness and commitment, our responsibilities regarding the protection of your personal data.

Whenever you have any doubts about the treatment of your personal data, we will be to clarify it through our e-mail: geral@solluamilfontes.pt.

What personal data do we use and what do we use them for?

We are committed to only processing the personal data strictly necessary for each process.

When making a purchase on our website or shop is allowing us to contact you to inform you of the progress of the status of your order (registered order notices, payment notices, product arrivals, etc.).

If you subscribe to our Newsletter you are allowing us to send you targeted communication within the scope of direct marketing informing of news, campaigns and offers, discounts or benefits, generic or targeted. You may at any time withdraw the indication to receive this type of communications.

Retention time of your personal data

We only keep your personal data for the period strictly necessary to fulfill the objectives identified above, within the legal limits. After the defined conservation period, the SOL LUA MILFONTES, in which case we may disclose, destroy or anonymize your personal data.

With whom may we share your personal data?

In certain cases, we may disclose your personal data to entities that provide us services in the context of home delivery, financial services and marketing actions. We will transmit your personal data to the Tax Authority, by legal imposition. We do not, in any case, share your personal data with other companies or trademarks, for other commercial purposes.

What are your rights and how can you exercise them?

As a rule, the holder of personal data has the following rights, in terms of data protection: right of access, right of rectification, right of erasure, right of limitation, right of portability, right of opposition and right not to be subject to automated decisions. In cases where you have given consent for certain processing of your personal data, you may withdraw it at any time. To exercise any of these rights, you must send an email to geral@solluamilfontes.pt

Cookies

Cookies are text files that allow us to recognize a user and make the use of our Website more comfortable. These include, for example, the default display of features on our Website or the shopping area.

Cookies are stored on your computer’s hard drive and can only be transmitted to our servers when you visit our Website. We use session cookies and analytics cookies that we share with external entities Facebook and Google are examples of the entities with whom we share the use of our Website. You can view the cookies stored on your computer as well as manage them through the configuration of your browser’s features.

Please note that our website may offer limited functionality if you decide to refuse the use of cookies.

Update the policy of privacy 01/02/2019.

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